Privacy & Security

Rajaji Games Privacy Policy

Your personal information is completely safe with us. Learn how Rajaji Games protects your privacy on this page.

Last Updated: January 2026
SSL Secured
Written in plain language
Your data is never
Never Sold
Guarantee

1. Introduction

At Rajaji Games (rajajigames.net), your privacy is our top priority. This Privacy Policy ("Policy") explains how Rajaji Games collects your personal information, how it is used, and how it is kept secure.

By using our website or mobile app, you are considered to have accepted this Privacy Policy. We recommend reading it before registering.

Rajaji Games believes players can enjoy the game with true peace of mind only when they know their data is completely safe. That's why we ensure full transparency at every step — from data collection through to deletion.

Key Points: This policy is written in English so every member can easily understand it. If anything is unclear, feel free to ask our support team.

2. What Data We Collect

Rajaji Games collects only the information that is necessary — nothing more. See below for full details.

A. Information You Provide Directly

Identity
Name, Date of Birth, Gender
Contact
Mobile number, email
Address
District, Division, Country
Payment
Mobile Banking Number
Identity document
NID or Passport (KYC)
Communication Logs
Messages sent to support

B. Automatically Collected Information

  • Device Information: Device type, operating system, browser.
  • Log Data: Login time, IP address, and session duration.
  • Gaming data: Gaming history, bet amounts, win/loss records.
  • Transaction details: Deposit and withdrawal history.
  • Cookies & Tracking: Which parts of the site you clicked on and how long you spent there.

C. Data Received from Third Parties

Transaction confirmation details from payment providers (Mobile Pay, Nagad, Rocket) are automatically received by our system and used solely for verification purposes.

We never store your full bank account number or password.

3. How Your Data Is Used

Rajaji Games uses your data only for specific purposes. Full details are provided in the table below.

Purpose Data Used Foundation
Account creation and management Name, Mobile, Email Contract
Payment Processing Mobile banking number, transaction details Contract
Identity verification (KYC) NID, Date of Birth, Photo Legal
Fraud prevention IP, device, gaming pattern Security
Customer Support Contact details, message logs Contract
Sending Promotions & Offers Email, Mobile Consent
Service Improvement Usage patterns, feedback Interest
Marketing Messages: If you no longer wish to receive promotional emails or SMS, you can opt out anytime through your account settings or by contacting our support team.

4. Data Sharing & Third Parties

Rajaji Games never sells your personal data. However, limited information may be shared in certain specific circumstances.

When data is shared

  • Payment Provider: Necessary information is shared with Mobile Pay, Nagad, Rocket, or your bank to process transactions.
  • Game Provider: Your gaming ID may be shared with the relevant provider to operate specific games.
  • Law enforcement: We are legally required to provide information when ordered by a court or upon a valid legal request.
  • Anti-Fraud System: To prevent fraud, device and IP information may be shared with our security platform.
  • Business Changes: In the event of a merger or acquisition, your data may be transferred to the new entity, but this policy will remain in effect.
Never shared: Your data is never sold or transferred to advertising agencies, data brokers, or any third party for commercial purposes.

5. Cookie Policy

Rajaji Games uses cookies and similar technologies on its website and app. Cookies are small text files stored on your device.

Types of cookies used

Cookie TypePurposeDuration
Essential CookiesLogin session, security, core functionalityUntil end of session
Performance CookiesMeasuring site speed and detecting errors30 Days
Functionality CookiesRemembering language preferences and settings1 Year
Analytics CookiesUser behavior analysis90 Days

You can disable cookies from your browser settings. However, turning off essential cookies may cause certain features to stop working.

6. Data Security

Rajaji Games uses industry-leading technology to protect your data. Our security framework is multi-layered.

  • 256-bit SSL Encryption: All data transfers take place over encrypted channels.
  • Data Encryption at Rest: Sensitive data stored on our servers is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Advanced systems to prevent unauthorized access.
  • Regular Security Audits: Third-party experts conduct regular audits.
  • Staff training: Only authorized personnel have access to limited data.
Your role matters too: Keep your password strong, and contact support immediately if you notice any suspicious login activity.

In the event of a data breach, Rajaji Games will notify affected members within the timeframe required by law.

7. Data Retention & Deletion

Your data is not kept forever. Rajaji Games follows a clear data retention policy.

Data TypeRetention Period
Core Account Information5 years after account closure
Transaction records7 years (legal obligation)
KYC Documents5 Years
Support Messages2 Years
Gaming logs2 Years
Cookie Information30–365 days (depending on cookie type)

After the retention period, data is securely deleted or anonymized. Retention periods may be extended where required by law.

8. Your Rights

As a Rajaji Games member, you have several rights over your personal data. Contact support to exercise any of them.

You can request to know what information we hold about you. We will provide it within 30 days of your request.

If any of your information is incorrect or incomplete, you can request a correction — either directly through your account settings or by contacting support.

You may request deletion of your data in certain circumstances. However, some data may be retained longer due to legal obligations.

You can opt out of having your data used for marketing purposes. Once you do, we will no longer send you any marketing messages.

You may request a copy of the information you have provided in a structured, machine-readable format.

To exercise these rights support@rajajigames.net— email us and we will respond within 30 days.

9. Child Protection

Rajaji Games strictly does not serve anyone under the age of 18. We do not collect any data from minors.

  • Age is verified at the time of registration.
  • If any data belonging to a minor is collected inadvertently, it will be deleted immediately.
  • If a minor's account is detected, the parent or guardian will be notified.
If you believe your child is using Rajaji Games, please immediately support@rajajigames.netto let us know.

10. Changes & Contact

Rajaji Games may update this Privacy Policy from time to time. For any significant changes:

  • A notice will be posted on the website.
  • You will be notified at your registered email address.
  • The "Last Updated" date at the top of the page will be changed.

Continued use of the site after any changes constitutes acceptance of the updated policy.

Contact Us

Email: support@rajajigames.net
Live Chat: Available on the website 24/7
Website: rajajigames.net

We aim to respond to any privacy-related complaints or inquiries within 3 business days.


Our Commitment

Rajaji Games Protecting Your Privacy

Your safety is our top priority in every decision we make

Data Never Sold

Rajaji Games never sells your personal data to advertisers or data companies. That is our commitment.

Maximum Encryption

All your data is transferred using 256-bit SSL encryption — a level of security on par with your bank.

Restricted Access

Only specifically trained staff can access the information they need. No unauthorized person can touch your data.

Your Control

You have the right to view, correct, or delete your information at any time. Simply contact our support team to make a request.

Regular Audits

Third-party security experts regularly audit our systems. Any vulnerabilities found are addressed promptly.

Transparency in Bengali

Everything is written in plain language instead of complex legal jargon, so you always know exactly what you're agreeing to.


Start Safe Gaming Today

With your privacy fully protected, join Rajaji Games with confidence and enjoy the best gaming experience.

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